Refund Policy

🔁 REFUND POLICY

Last updated: [Insert Date]

1. Overview

At BlackSupps, we stand behind our products and want you to feel confident in your purchase.

If you’re not satisfied, we offer a 30-Day Money Back Guarantee.


2. Returns

You have 30 days from the date of delivery to request a return.

To be eligible:

  • Item must be purchased from our store
  • Item must be in original packaging (where possible)
  • Proof of purchase is required

3. Refunds

Once your return is received and inspected:

  • We will notify you of approval
  • If approved, your refund will be processed to your original payment method

Please allow 5–10 business days for the refund to appear in your account.


4. Non-Returnable Items

For health and safety reasons, we may not accept returns on:

  • Opened or used supplements (unless faulty or damaged)

However — if your experience wasn’t as expected, contact us and we’ll work with you.


5. Damaged or Incorrect Items

If your order arrives:

  • Damaged
  • Defective
  • Incorrect

Please contact us within 48 hours of delivery with photos.

We will arrange a replacement or refund.


6. Shipping Costs

  • Return shipping costs are the responsibility of the customer
  • Original shipping costs are non-refundable

7. Exchanges

We only replace items if they are defective or damaged.


8. How to Start a Return

To initiate a return, contact:

📧 Blacksupps@gmail.com

Include:

  • Order number
  • Reason for return
  • Photos (if applicable)

9. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your bank or card provider
  • Then contact us if needed.  DATE-1/05/2026