Refund Policy
🔁 REFUND POLICY
Last updated: [Insert Date]
1. Overview
At BlackSupps, we stand behind our products and want you to feel confident in your purchase.
If you’re not satisfied, we offer a 30-Day Money Back Guarantee.
2. Returns
You have 30 days from the date of delivery to request a return.
To be eligible:
- Item must be purchased from our store
- Item must be in original packaging (where possible)
- Proof of purchase is required
3. Refunds
Once your return is received and inspected:
- We will notify you of approval
- If approved, your refund will be processed to your original payment method
Please allow 5–10 business days for the refund to appear in your account.
4. Non-Returnable Items
For health and safety reasons, we may not accept returns on:
- Opened or used supplements (unless faulty or damaged)
However — if your experience wasn’t as expected, contact us and we’ll work with you.
5. Damaged or Incorrect Items
If your order arrives:
- Damaged
- Defective
- Incorrect
Please contact us within 48 hours of delivery with photos.
We will arrange a replacement or refund.
6. Shipping Costs
- Return shipping costs are the responsibility of the customer
- Original shipping costs are non-refundable
7. Exchanges
We only replace items if they are defective or damaged.
8. How to Start a Return
To initiate a return, contact:
📧 Blacksupps@gmail.com
Include:
- Order number
- Reason for return
- Photos (if applicable)
9. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your bank or card provider
- Then contact us if needed. DATE-1/05/2026