Terms of Service

OVERVIEW 

Last updated: [Insert Date]

1. Overview

This website is operated by BlackSupps. Throughout the site, the terms “we”, “us” and “our” refer to BlackSupps.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

2. Online Store Terms

By agreeing to these Terms:

  • You must be at least the age of majority in your country
  • You agree not to use our products for any illegal or unauthorized purpose
  • You must not transmit any viruses or malicious code

3. Products & Accuracy

We make every effort to display our products accurately.

However:

  • Product descriptions are not guaranteed to be error-free
  • We reserve the right to modify or discontinue products at any time

4. Pricing & Payments

  • Prices are subject to change without notice
  • We reserve the right to refuse or cancel any order
  • You agree to provide current, complete, and accurate purchase information

5. Refunds & Returns

Refunds are governed by our Refund Policy.

6. Shipping

Shipping times are estimates and may vary.

We are not responsible for delays caused by:

  • Carriers
  • Customs
  • External factors outside our control

7. Limitation of Liability

We do not guarantee that:

  • The service will be uninterrupted
  • Results from using our product will meet expectations

BlackSupps is not liable for:

  • Any direct or indirect damages arising from use of our products

8. Health Disclaimer (IMPORTANT)

Our products are dietary supplements and are not intended to:

  • Diagnose
  • Treat
  • Cure
  • Prevent any disease

Always consult a healthcare professional before use.

9. Changes to Terms

We reserve the right to update these Terms at any time.

10. Contact Information

📧 [your email here]

🚚 SHIPPING POLICY

Last updated: [Insert Date]

1. Order Processing

  • Orders are processed within 1–3 business days
  • Orders are not shipped on weekends or holidays

2. Shipping Times

Estimated delivery times:

  • Australia: 5–10 business days
  • New Zealand: 5–10 business days
  • Canada: 7–15 business days

Shipping times may vary depending on demand and location.

3. Shipping Costs

Shipping costs are calculated at checkout or included in the offer (e.g. free shipping promotions).

4. Tracking

Once your order is shipped:

  • You will receive a tracking number via email

5. Delays

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • High demand periods

6. Incorrect Address

If you provide an incorrect address:

  • We are not responsible for lost or undelivered packages

7. Lost or Stolen Packages

If your package is marked as delivered but not received:

  • Contact the carrier first
  • Then contact us and we’ll assist where possible

8. Contact Us

For shipping questions:

📧 [your email here]